Privacy Policy

Last updated: 07/25/2024

Welcome to Candex. Your privacy is important to us. At Candex, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines the types of information we may collect from you while you use our mobile application, as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information Collection and Usage

Personal Information:

• Registration Data: When you register for a Candex account, we collect information such as your name, email address, and profile picture. This information is used to personalize your experience and to provide app functionalities such as account login and user support.

• Profile Information: You may also provide additional information as part of your user profile, such as your bio and other personal details, which are used to enhance your user experience.

Usage Data:

We collect data on how you interact with our app, including:

• Cans collected

• Features used

• Interaction frequency and duration

• Other engagement metrics This information helps us improve app performance, develop new features, and enhance the user experience.

Device Information:

We may collect information about the device you use to access our app, including:

• Hardware model

• Operating system and version

• Unique device identifiers

• Mobile network information

Location Information:

With your consent, we may collect and process information about your actual location to provide location-based services and improve user experience. You can enable or disable location services at any time through your device settings.

Third-Party Data:

The product information provided in Candex, such as caffeine content or release dates, may come from third-party sources. These sources do not always publicly share their information, and there may be inaccuracies. Users are encouraged to report any issues or inaccuracies via the contact options available in the app.

2. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

Service Providers:

We may employ third-party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related activities, or to assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose

Legal Requirements:

Candex may disclose your personal information in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of Candex

• Prevent or investigate possible wrongdoing in connection with the service

• Protect the personal safety of users of the service or the public

• Protect against legal liability

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include:

• Encryption of data during transmission and at rest

• Access controls to data centers and systems

• Regular security audits and vulnerability assessments

4. Your Data Rights

You have the following rights regarding your data:

• Access: You can request to see the data we hold about you.

• Correction: You can request to have incorrect or incomplete data corrected.

• Deletion: You can request to have your data deleted.

• Restriction: You can request to restrict the processing of your data.

• Portability: You can request to receive your data in a portable format.

• Objection: You can object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us at contact@candex.app.

5. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Continued use of the app after any changes to the Privacy Policy constitutes acceptance of those changes.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@candex.app.

Thank you for using Candex. Your trust and privacy are paramount to us.